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Use this page for product questions, privacy questions, future refund requests, and crisis boundaries.
NeuroType support can help with product, privacy, access, and refund questions. It cannot provide diagnosis, medical advice, psychological advice, treatment advice, or crisis support. NeuroType is for adults aged 18 and over.
Email hello@neurotype.app for product questions, privacy requests, data questions, refund requests if paid reports become available, or general support questions. Do not include individual answers or sensitive health details in your email unless you are comfortable sending them through email.
Individual answers are designed to stay in your browser during free tool completion. If you contact support, send only the minimum information needed to explain the issue.
Last updated: 2026-05-18. Status: approved for public launch by the site operator.