Support
Use this page for product questions, privacy questions, refund requests, and crisis boundaries.
NeuroType support can help with product, privacy, access, and refund questions. It cannot provide diagnosis, medical advice, psychological advice, treatment advice, or crisis support. NeuroType is for adults aged 18 and over.
Contact NeuroType
Email hello@neurotype.app for product questions, privacy requests, data questions, refund requests, or general support questions. Do not include individual answers or sensitive health details in your email unless you are comfortable sending them through email.
What NeuroType support cannot do
- It cannot interpret your result as a diagnosis.
- It cannot tell you whether you have any condition.
- It cannot provide medical, psychological, legal, or benefits advice.
- It cannot respond as an urgent support or crisis service.
Privacy reminder
Individual answers are designed to stay in your browser during free tool completion. If you contact support, send only the minimum information needed to explain the issue.
Last updated: 2026-08-03. Status: Founder-reviewed wording. Independent legal review is not documented.